Privacy policy

Who we are

CEM Bookkeeping & Accounting is a bookkeeping and accounting practice based in South Woodham Ferrers, Essex, United Kingdom. We're registered as a data controller under UK GDPR.

What data we collect

We collect information you provide directly — such as your name, business name, email address, phone number and any message you send us via our contact form. When you become a client, we also collect the information needed to deliver our services (financial records, HMRC references, payroll and pension data).

How we use it

• To respond to enquiries and provide quotes
• To deliver the services agreed with our clients
• To meet our legal, tax and regulatory obligations
• To communicate with you about your account

Lawful basis

We rely on legitimate interest for responding to enquiries, contractual necessity for delivering client services, and legal obligation for retaining accounting records under HMRC rules.

How long we keep it

Enquiry data is kept for up to 24 months. Client records are retained for the minimum period required by law — typically 6 years plus the current tax year for accounting records.

Your rights

You have the right to access, correct, delete or restrict the processing of your personal data, and to object to its use. Contact us at Accounts@cembookkeeping.co.uk to exercise any of these rights.

Cookies

This website uses essential cookies to function correctly. We do not run advertising or third-party analytics without your consent, which is requested via the banner on your first visit.

Contact

Questions about privacy? Email Accounts@cembookkeeping.co.uk or call 01245 905024.